Privacy Policy
Effective Date: February 1, 2026
Business Name: Eden’s Echo Farmstead
Website: https://www.EdensEchoFarmstead.com
1. Introduction
Eden’s Echo Farmstead ("Company," "we," "us," or "our") operates retail store locations in Arizona and an eCommerce website powered by WordPress and Ecwid by Lightspeed.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop online, or interact with us in-store.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect personal information when you:
- Make an online or in-store purchase
- Create an account
- Subscribe to email or SMS communications
- Contact us
- Participate in promotions
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Account login information
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Date and time of visit
- Cookies and tracking data
3. eCommerce and Payment Processing
Our online store is powered by Ecwid by Lightspeed. In-store transactions may be processed through Lightspeed Retail X POS.
Payments are processed securely through third-party providers such as Stripe, PayPal, or Lightspeed Payments. We do not store full credit card information on our servers.
We are not responsible for the privacy or security practices of third-party payment processors.
4. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide receipts and order updates
- Respond to customer service inquiries
- Improve our website and services
- Prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
We may use aggregated and anonymized data for analytics and business improvement.
5. Email and SMS Communications
If you opt in to receive marketing messages, you may receive promotional emails or SMS messages about products, offers, or store updates.
You may unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.
Consent to receive marketing messages is not required to make a purchase.
We comply with the CAN-SPAM Act, TCPA, and A2P 10DLC regulations. We are not responsible for carrier delays or delivery failures.
SMS Communications
When you provide your phone number and opt in to receive SMS messages, we collect and use your phone number solely for sending order updates, restock notifications, customer service messages, and seasonal promotions.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
You may opt out of SMS communications at any time by replying STOP to any message.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website traffic (including Google Analytics), and deliver targeted advertising (including Meta Pixel integrations).
You may disable cookies in your browser settings; however, some features of the website may not function properly.
7. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party providers as necessary to process payments, ship orders, provide marketing services, maintain our website, or comply with legal requirements.
We may disclose information if required by law or to protect our legal rights.
8. Data Retention
We retain personal information as long as reasonably necessary to fulfill transactions, maintain required business records, resolve disputes, and comply with legal obligations.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no online transmission or storage system is completely secure.
10. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
11. California Privacy Rights
California residents may have the right to request access to, correction of, or deletion of their personal information.
To submit a request, please Contact Us
We do not sell personal information as defined under California law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, Contact Us