Privacy policy
Effective Date: July 5, 2026
Business Name: Eden's Echo Farmstead
Website: https://www.edensechofarmstead.com
1. Introduction
Eden's Echo Farmstead ("Company," "we," "us," or "our") operates retail store locations in Arizona and an online store powered by Shopify.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase online or in-store, create an account, communicate with us, or otherwise interact with our products and services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.
2. Personal Information We Collect
"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include anonymous or de-identified information.
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
You may provide personal information when you:
- Place an online or in-store order
- Create a customer account
- Subscribe to our email or SMS communications
- Contact customer service
- Join promotions or giveaways
- Submit reviews
- Request returns or exchanges
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history
- Account login information
- Communications with our team
Payment Information
Payments are securely processed through trusted third-party payment providers, including Shopify Payments, Shop Pay, PayPal, and other authorized payment processors.
We do not store your complete credit or debit card information on our servers.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Products viewed
- Shopping cart activity
- Referral source
- Date and time of visits
- Cookies and similar tracking technologies
3. How We Collect Information
We collect personal information:
- Directly from you when you provide it.
- Automatically through cookies and similar technologies.
- From Shopify and other service providers that help operate our business.
- From trusted business partners that assist with payment processing, shipping, marketing, fraud prevention, analytics, and customer support.
4. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide receipts and order updates
- Manage customer accounts
- Respond to customer service requests
- Process returns, refunds, and exchanges
- Recommend products based on your shopping activity
- Improve our website and customer experience
- Analyze website performance
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications when you have opted in
We may also use aggregated or anonymized information for analytics and business improvement.
5. Email and SMS Communications
If you choose to receive marketing communications, we may send you promotional emails or SMS messages regarding products, special offers, events, and store updates.
Providing consent to receive marketing communications is not required to make a purchase.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in our emails.
- Replying STOP to any SMS message.
You may also reply HELP for additional assistance.
We comply with applicable laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and A2P 10DLC messaging requirements.
Carrier message and data rates may apply.
SMS Communications
When you provide your mobile phone number and opt in to receive SMS communications, we use your number only for purposes such as:
- Order updates
- Shipping notifications
- Restock alerts
- Customer service communications
- Promotional offers
- Seasonal announcements
We do not sell, rent, or share your phone number with third parties or affiliates for their own marketing purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and provide personalized advertising.
These technologies may include:
- Shopify cookies
- Google Analytics
- Meta Pixel
- Other analytics or advertising technologies we may use from time to time
You may disable cookies through your browser settings. Doing so may affect certain features or functionality of our website.
7. How We Share Personal Information
We do not sell your personal information.
We may share your information only as necessary to operate our business, including with:
- Shopify
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Website hosting providers
- Customer support providers
- Marketing service providers
- Analytics providers
- Customer review platforms
- Other trusted service providers that help us operate our business
These providers receive only the information necessary to perform services on our behalf.
We may also disclose information:
- To comply with applicable laws or legal requests
- To protect our rights, customers, or business
- In connection with a merger, acquisition, sale of assets, or similar business transaction
8. Shopify
Our online store is hosted by Shopify.
When you visit or make a purchase through our website, certain personal information is collected and processed by Shopify in order to securely provide our online store, payment processing, checkout services, fraud prevention, and related functionality.
Some information submitted through our Services may be processed or stored by Shopify and its authorized service providers, including providers located outside your country of residence.
For more information about how Shopify processes personal information, please visit:
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer service
- Maintain customer accounts
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
11. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we work to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
13. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your information
- Opt out of certain targeted advertising
- Withdraw marketing consent
California residents may have additional rights under applicable California privacy laws.
We do not sell personal information as defined under California law.
To exercise any privacy rights, please contact us using the information below.
14. International Transfers
Your personal information may be processed or stored outside the country where you reside.
When required by applicable law, we use appropriate safeguards to protect personal information transferred internationally.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Services.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us.
Eden's Echo Farmstead
Mailing Address:
PO Box 41
Saint David, AZ 85630
Phone:
(520) 595-1577
Email:
Contact Us